Frequently Asked Questions

Where is Winchester Secure Storage?

Winchester Secure Storage
1350 North Frederick Pike
Winchester, VA 22603

What are the office hours?

Monday - Friday
10 AM - 4 PM
9 AM - 1 PM

What are the access hours?

6 AM - 10 PM

Is there a mandatory long-term commitment for storage?

No, we offer flexible month-to-month lease options, allowing you to store with us for a short or extended duration.

What is the payment process for my storage bill?

You can conveniently pay your storage bill online using a debit or credit card or e-check. You can set up autopay for added convenience online.

What does drive-up access mean?

Drive-up access means you can drive your vehicle directly up to this type of storage unit and open up the door from the outside.

What documentation is necessary for renting a unit?

To rent a unit, you'll need a valid government-issued ID, such as a driver’s license, passport, or state ID.

Are there any restrictions on what I can store?

Certain items cannot be stored in our facility, including perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible materials, or liquids.