Frequently Asked Questions
Where is Winchester Secure Storage?
Winchester Secure Storage
1350 North Frederick Pike
Winchester, VA 22603
What are the office hours?
Monday - Friday
10 AM - 4 PM
Saturday
9 AM - 1 PM
What are the access hours?
Daily
6 AM - 10 PM
Is there a mandatory long-term commitment for storage?
No, we offer flexible month-to-month lease options, allowing you to store with us for a short or extended duration.
What is the payment process for my storage bill?
You can conveniently pay your storage bill online using a debit or credit card or e-check. You can set up autopay for added convenience online.
What does drive-up access mean?
Drive-up access means you can drive your vehicle directly up to this type of storage unit and open up the door from the outside.
What documentation is necessary for renting a unit?
To rent a unit, you'll need a valid government-issued ID, such as a driver’s license, passport, or state ID.
Are there any restrictions on what I can store?
Certain items cannot be stored in our facility, including perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible materials, or liquids.